Get Your IT Sorted Today With Kapiti's IT Support Specialists
From computer hardware and software support, to creating the ultimate smart home, to fixing your super slow wireless speeds to staying secure online, we can help!
Technologies we work with:
6+ Great Reasons To Choose Kapiti IT
There's many more, but these are the star highlights!
Time Conscious
Other techs want to come 9-5? Not us, we're available 8am to 8pm 7 days per week to suit your schedule.
Budget Friendly
Forget paying $180+ per hour, our rates are as low as $125 per hour then billed in 15 minute increments!
No Callout Fees
Whether you need help at 8am or 8pm, there's no hidden callout fees, the price you see is the price you pay.
Industry Pros
Our technicians have on average 10 years IT experience working with computers, networks and software!
Insured Techs
All our technicians hold liability insurance when working on your property for peace of mind.
Less Geek. More Social.
Our technicians talk in your tech language, rather than ours. Perfect for every clients IT ability.
COVERAGE AREAS
Available From Pukerua Bay to Levin & Everywhere In Between.
Covering the upper Wellington region of Kapiti Coast, up to Otaki, our coverage is far and wide.
We're available for remote and on-site support for residential and small businesses who want the very best IT support experience, at the best price guaranteed.
A travel surcharge applies for addresses in Otaki and north, and Pukerua Bay and south. This ranges from $62.50 - $125 (i.e. 30 - 60 minutes additional labour).
IT Services We Offer
Of course we can help with so much more, but here's the most common types of work that we can assist with.
Mobile IT Support
Our technicians will visit you at home, work or your small business and assist with all your computer and Internet hardware and software issues same day, or next, with fast response and resolution.
PC & Mac Repairs
Whether you've got a Windows or Mac device that's brand new or a few years old, we have experience working with both operating systems and can help with nearly all hardware and software issues.
Virus & Spyware Removal
Slow computer or random popups? Chances are you have malware, a virus or worse on your device. We can remove them using cutting edge antivirus software, or dive into registry keys and remove once and for all.
Mobile Phone Assistance
Help with your new or existing phones whether it's android or iOS. Tasks such as email setup, wireless issues, updates and changing devices. We cannot fix dropped or damaged phones.
Wireless & Internet Issues
Slow wireless is the #1 cause of Internet frustration at home. We'll help you get super fast wireless, the best coverage and can help with replacement routers, filters and even help with long range wireless such as connecting sheds, sleepouts and rural farms with faster Internet connections.
Smart Home Setup
Want to control all your lights and doors from an iPad on the wall, or your phone anywhere in the world? Whether you want a simple setup, or a smart home on steroids, we can help you to plan, install, setup, test and maintain a smart home so you can start enjoying that automated life!
Data Recovery
Deleted some files or photos, or that important document due tomorrow! With our on-site at your place data recovery, we can help retrieve them. Plus as no hardware ever leaves your house, you can ensure your privacy and data is secure at all times. Please note, recovery can take time and there is unfortunately no guarantees.
Email & Office Programs
Need help configuring your work or personal email on your devices? Outlook crashed and not working? Want help with Microsoft Office programs such as Word, Excel, Powerpoint, Onenote or Office365 online or even Exchange issues? Our technicians can assist with all these tasks through years of experience.
Software & VPN
Need help with a new piece of software, or an existing one no longer working? Need help with popular products such as antivirus, firewalls, Adobe creative suite or even help picking out new software. Got a work machine and need help with your VPN or have a personal VPN that's blocked? We can help with all these tasks.
Printers, Scanners, Fax
These devices are great when they work, but a nightmare to setup and fix when they don't so leave it to our technicians. Whether you have a wireless or usb one, we can install software, configure print queues, setup all your devices and show you how to replace ink and fix basic issues too. We can help pick a new one if you need one too.
Industry Leading Pricing
Why pay $200 an hour elsewhere?
Recommended
On Site
$125/hr
Issues better fixed on site such as hardware, Internet, wireless, data recovery, smart home and more.
Emergency
$165/hr
When time is critical, we'll get there as fast as we can. $165 for the first hour, then usual rates apply.
Small Business
$145/hr+gst
Time critical support for your business with tech that knows your workplace inside out.
1 Hour
Average Job Length
Our jobs usually take 30 minutes up to 2-3 hours for more complex issues such as data recovery or reinstalling an OS.
$125
Average Total Price
We charge $125 for up to 60 minutes on site, then 15 minute increments. This price includes GST.
1 Day
Average Response
Where possible we'll try to attend same day, but definitely next day if we're fully booked. Get in touch early for same day.
Minimum 60 Minutes, That Is All.
No crazy callout fees. Plus if it's obvious we can't help, we'll call you in advance so you're not paying or wasting your time.
We're #1 Because...
You know exactly what you're getting.
(Otaki/Manakau +$62.50 Ohau/Levin +$125)
60 Minute Residential Rate Only $125
Business or Enterprise Support? $145+gst
"Next day service after booking at 10pm. Rhys sorted my issues fast and it cost less than $130. Have used other outfits that cost well over $200 and took 3 days."
Chris Kent
Waikanae
"Awesome service, love the pre-visit call to ensure they can actually help. Would recommend their services to anyone living in the Kapiti Coast area."
Sarah Stanley
Raumati Beach
Meet Rhys, Owner of Kapiti IT
Over 25 years working for some of New Zealand's leading companies in an IT support role, from desktop engineer to assisting ISP clients improve their wireless signal, internet speeds and smart home, I started Kapiti IT to help local residents in my new slice of heaven with their IT issues and projects.
There's many IT support companies out there, but we're different!
Unsure if we can help?
Get in touch with one of our helpful IT support agents who'll assist you further. Open 8am to 8pm.